Shipping policy
Worldwide Shipping: We ship worldwide using a variety of tracked services (with tracking information). All orders ship from our cozy gallery in France.
Processing Time: Your order is special! We take 3-6 business days to carefully prepare and pack your items before they go on their world tour.
Delivery Estimates:
- Local Shipping (France): Expect your goodies to land at your doorstep in just 2-4 business days.
- International Shipping: Join our global family! International deliveries typically take 5-12 business days, depending on your location.
🛈 If you have questions about potential delivery times before placing an order, please contact us and we will be happy to help!
Tracking Your Order: Once dispatched, you'll receive a shipping confirmation email from us. This email will include tracking information so you can follow your order's adventure to your doorstep. Oh, and don't forget to peek in your spam folder, just in case our email decides to play hide and seek!
Each Poster Gets a VIP Treatment: Posters with dimensions smaller than A3 size will be shipped flat in a sturdy, kraft envelope. Posters exceeding A3 size will be carefully rolled up and placed in a sturdy kraft tube with plastic caps on each end, protecting from crushing and moisture.
Customer Service: Questions? Ideas? Just want to say hi? Contact us anytime! We're here to assist with any inquiries about delivery times, order status, or just to chat about your favorite products.
Address Accuracy: Please double-check your shipping address at checkout! We're aiming to send your goodies to you, and not on a surprise vacation to unknown lands!
Damaged or Lost Packages: In the rare event that a package is lost or arrives damaged, please contact us immediately. We'll work together to find a solution and ensure your satisfaction.
🛈 In most cases, the package will be delivered within the estimated time of arrival, however delivery times might be longer during peak seasons due to more orders being placed, carriers having more parcels to deliver and also other factors such as logistics or bad weather.
